Shipping Policy

<p><strong>Shipping Policy</strong></p>
<p><strong>Order Processing:</strong> Orders are processed Monday through Friday (excluding public holidays). Please allow 1–2 business days for order processing before shipping.</p>
<p><strong>Shipping Rates & Delivery Estimates:</strong> We offer free standard shipping on all orders. Delivery times may vary based on your location. Estimated delivery times are as follows:</p>
<ul>
<li><strong>Nigeria:</strong> 3–7 business days</li>
<li><strong>United States & Canada:</strong> 7–14 business days</li>
<li><strong>Europe:</strong> 7–14 business days</li>
<li><strong>Rest of the World:</strong> 10–20 business days</li>
</ul>
<p>Please note these are estimates and may vary due to customs delays or other factors beyond our control.</p>
<p><strong>Shipment Confirmation & Tracking:</strong> Once your order has shipped, you will receive a shipping confirmation email with your tracking number. The tracking number will be active within 24 hours.</p>
<p><strong>Shipping Carrier:</strong> We partner with reliable carriers such as DHL, UPS, or local postal services, depending on your location.</p>
<p><strong>Customs, Duties & Taxes:</strong> Aurexio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.</p>
<p><strong>Damages & Lost Packages:</strong> If your package is damaged or lost during shipping, please contact us immediately at <a href="mailto:support@aurexio.store">support@aurexio.store</a>. We will work with the carrier to resolve the issue and may send a replacement or issue a refund.</p>
<p><strong>Incorrect Addresses:</strong> We are not responsible for packages sent to incorrect addresses provided by customers. Please ensure that your shipping information is accurate before completing your order.</p>